What does the AI front desk do?
When someone starts a chat with you, the AI front desk greets them and answers common questions at once: prices, opening hours, how to book, where you are. When it isn’t sure, it tells the visitor you’ll reply, and the chat waits for you in your inbox.
How do I teach it?
Add notes, questions with answers, and rules in AI Desk. Each Chat Line can also learn things of its own, such as booking rules for a Bookings line (Silver and Gold).
When you answer a question the AI couldn’t, you can save your answer so it knows next time.
Can I control when it answers?
Yes. Set business hours and a daily budget, switch the AI off for a single Chat Line, or turn it off completely so every chat waits for you or your team.
Guests confirm they are a real person before the AI answers, which keeps bots from using up your replies.
How many AI replies are included?
Free includes 50 AI replies to try, once. Silver includes 500 AI replies a month and Gold 2,000. Busy pages can top up: $20 for 20,000 replies, $50 for 55,000 replies, $100 for 115,000 replies. Top-ups don’t expire.